You've got questions, We've got answers.

Here are some of our most frequently asked questions:

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What is included in the different service packages?

Our packages range from DIY Essentials to fully managed solutions:

  • DIY Essentials: Self-serve option that gives you access to a variety of post creation and scheduling tools.
  • Starter Kit: Content creation and scheduling for 2 platforms with basic reporting.
  • Premium: Enhanced content creation, analytics, and light engagement management.
  • Comprehensive: Full-service management with advanced reporting and proactive engagement.

For more information, click HERE

How many posts will I get each month?

Starter Kit: Up to 12 posts across 2 platforms.

Premium: Up to 16 posts across 3 platforms.

Comprehensive: Up to 20 posts across 4 platforms

Note: Posting the same content to multiple platforms counts as one post.

Can I review posts before they go live?

Yes! You will receive emails with one or multiple weeks worth of content for you to review, submit revisions, or approve. No login required! Just click the link in the email and it will take you straight to a secure page for you to review all the drafts for that group of scheduled posts.

Do you offer ad management?

Currently, we specialize in organic social media content creation and engagement. Ad management services will be added in the future and clients will be the first to have access to those services.

Which platforms do you manage?

We support popular platforms including:

  • Facebook
  • Instagram
  • YouTube
  • LinkedIn
  • TikTok
  • Pinterest
  • X
  • Google Business Profile

How soon can I expect results?

Organic social media growth takes time. Most clients start seeing noticeable engagement increases and follower growth within 90 days, with consistent improvement over time.

What if I need extra posts or edits?

You can request additional posts or major content revisions for a small additional fee. Let us know your needs, and we’ll accommodate them.

What kind of analytics do you provide?

We provide monthly reports that include:

  • Engagement metrics (likes, shares, comments).
  • Follower growth and audience demographics.
  • Top-performing posts and actionable recommendations.

How involved do I need to be?

You can be as involved as you’d like:

  • Approve every post for maximum control.
  • Trust us to handle everything for a hands-free experience.
  • We recommend reviewing and approving all posts for the first 90 days minimum to ensure we capture the personality of your business properly in the posts.

How do we communicate with the team?

  • Any post revisions can be communicated in the provided approval link.
  • All plans will have access client-only customer service chat.
  • Brand Builder plans get a dedicated account manager to speak with via Slack.
    - Phone calls permitted when necessary. However, we prefer written communication to ensure all details are thoroughly documented.

Will you come to my business to take photos/videos?

EchoForge Studio currently does not offer on-site photography and videography services. During onboarding, we will create a Google Drive Folder for your business to use to upload photos/videos you and your team capture. We will edit/modify these photos/videos (crop, scale, add overlays, edit video, add royalty free audio, etc.) to create the posts.

What if I don't have any content for you to use?

That's okay! Our team will source royalty free content to use in your posts. However, we strongly recommend posting as much original content as possible so your followers can get to know the business. Don't worry though, we will provide recommendations for photos/videos to take that will follow trends in your industry and have the best chance for success!

How do I get started?

Simply schedule a free discovery call to discuss your goals and choose a package. After that, we’ll guide you through our seamless onboarding process.